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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales
Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
About Salesforce AI Research
Salesforce AI Research advances AI technology that paves the path for new research directions for the scientific community; innovative Salesforce products, and applications with a positive impact on society. Our team of researchers, engineers, and product managers drive enterprise AI transformation through foundational research, customer incubation, and product innovation. We empower humans and agents to drive customer success together using trusted and responsible AI. About the Role
We are seeking a Senior Solution Engineer to join the Salesforce AI Research Incubation Team. In this role, you will work closely with product teams, AI researchers and customers to design, prototype, and demonstrate AI-driven solutions. You will be responsible for understanding product/customer challenges, architecting technical solutions, and bridging the gap between research innovations and real-world applications.
The ideal candidate has a strong technical background in cloud platforms (AWS, GCP), AI/ML model deployment, APIs, and enterprise software solutions. You should be comfortable with pre-sales engineering, proof-of-concept development, and customer engagement.
Key Responsibilities
Partnering with sales teams to understand client needs and design tailored Salesforce AI-driven solutions. Collaborate with AI researchers and engineering teams to translate cutting-edge AI research into scalable enterprise solutions. Work with frontend, backend and DevOps to deliver product demonstrations and technical presentations. Drafting solution proposals, technical documentation, and proof-of-concepts (PoCs) implementations. Staying updated on Salesforce releases, new features, and industry trends.
Required Qualifications
Bachelor's degree in Computer Science, Engineering, or a related field. 5+ years of experience in solution engineering, pre-sales engineering, or technical consulting. Proficiency in Salesforce products and features, like Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and the Salesforce Platform. Understanding of Salesforce architecture, including APIs, integrations, and data management. Experience with Lightning Web Components (LWC), Apex, Visualforce, and SOQL/SOSL. Knowledge of CRM best practices, business processes, and industry-specific use cases. Familiarity with tools like Salesforce Flow, Process Builder, and third-party integrations. Strong knowledge of cloud platforms (AWS, GCP) and AI/ML deployment best practices. Experience with RESTful APIs, microservices architecture, and enterprise software integration. Experience with Python, Node.js, or Java for developing technical solutions.
Preferred Qualifications
Experience of apex code, metadata API Salesforce Certified Administrator Salesforce Certified Platform App Builder Experience building agent with AgentForce or other agentic platform such as llamaindex, langchain Knowledge of AI model lifecycle management and MLOps. Familiarity with containerization (Docker, Kubernetes) and CI/CD processes. Background in enterprise SaaS solutions and CRM platforms.
Soft Skills
Strong communication skills to translate technical solutions into business value for stakeholders. Problem-solving mindset to design scalable, efficient, and future-proof solutions. Presentation skills for product demos, workshops, and client interactions. Collaboration and teamwork, working closely with sales, product, and development teams.
Why Join Us?
Work at the intersection of AI research and real-world enterprise solutions. Engage with customers to solve complex business challenges using cutting-edge AI technology. Competitive salary, benefits, and career growth opportunities. A dynamic and collaborative work culture, driving innovation in AI-powered solutions. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
For California-based roles, the base salary hiring range for this position is $168,420 to $225,260.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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salesforce.com, inc.
Apr 19, 2025