Field Application Engineer - Westbury, NY

The Field Sales Engineer provides field service engineering and technical assistance to customers in areas of installation, startup, maintenance & repair, training, and modification of equipment.

Compensation will be based on experience and qualifications and will be discussed during the interview process. The salary range for this role is $90,000 - $115,000 annually and also offers a competitive benefits package.

#LI-CH1

Every day at Hubbell is different and you'll contribute in many ways. On any given day, you'll make a difference by:

• Providing technical solutions to customers that involve engineering research impacting equipment or product design, testing of materials, process studies, and economic impact analysis.
• Routinely providing technical solutions to customers on moderately complex problems within a set of products or industries served.
• Participating in larger project teams and may also be managing small project teams with narrow scope.
• Continually acquiring higher level knowledge of products and processes but can research independently and only requiring moderate levels of coaching and guidance

Key Responsibilities:

• Installation and Commissioning:Setting up and help in installing new power quality and energy meters at customer sites, ensuring that it functions correctly and meets the operational standards specified.
• Maintenance and Repairs:Performing routine maintenance and diagnosing problems with equipment. Assist in repairing or replacing faulty parts and ensuring that the equipment is operational again in a timely manner.
• Technical Support and Troubleshooting:Providing remote & on-site technical support to customers, troubleshooting issues as they arise, and resolving them directly or advising on the necessary steps to fix them.
• Customer Training:Educating customers on how to use equipment safely and effectively, often providing hands-on training and detailed operational manuals.
• Documentation:Writing service reports and documentation of repairs and maintenance for company records and compliance purposes. This also includes updating service logs and maintaining records of customer interactions.
• Compliance and Safety:Ensuring all work complies with industry standards and safety regulations. This includes maintaining a safe work environment and using appropriate personal protective equipment.
• Feedback and Improvement:Providing feedback to the product development teams based on customer interactions and issues faced in the field. This can help in improving product design and functionality.
• Emergency Response:Being available to respond to emergency service calls, often required travel at short notice and working outside of normal business hours.

• Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Electrical Engineering Technology, or a related field (required)
• Minimum three years of relevant experience (required)
• Proficiency in relevant software and hardware.
• Troubleshooting and problem-solving skills.

Skills Required:

• Technical Proficiency:Strong understanding of the power systems, metering applications industry practices and electrical equipment being serviced.
• Problem-Solving Skills:Excellent analytical skills to diagnose issues and determine the best way to fix them.
• Communication Skills:Ability to communicate effectively with customers, explaining complex technical issues in a way that non-experts can understand.
• Customer Service:Strong interpersonal skills and a customer-oriented approach to ensure customer satisfaction and build long-term relationships.
• Adaptability:Flexibility to handle unexpected situations and adapt to different working environments and schedules.
• Physical Stamina:Capability to perform physically demanding tasks, which may include lifting heavy objects, climbing ladders, and working in confined spaces.