Transaction Banking Operations - Client Onboarding - Dallas- Associate

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. For us, it's all about bringing together people who are curious, collaborative and have the drive to make things possible for our clients and communities.

TRANSACTION BANKING OPERATIONS

Transaction Banking Operations is part of Transaction Banking within the Platform Solutions Division, comprised of below primary functions:

• We enable Sales by providing clients a differentiated experience through their pre-sales and go-live journey, through onboarding, implementation and testing, go live and early stage support
• We provide best in class service to our clients post go live across all their business needs, including payments and transactions flows across our global payment rails
• We support the build and development of new Treasury Products, Services and Partnerships, alongside Product, Risk and Engineering teams, by handling all Operational process, procedure and control development

TxB Operations is a growing sub-division, with regional presence in Singapore, Bengaluru, London, New York, Dallas and Tokyo. All our offices work closely together as a single global team. As this business expands we will look to increase our global footprint accordingly.

YOUR IMPACT

The KYC Maintenance team is seeking a seasoned and driven individual with experience working on KYC and due diligence matters in a commercial / Transaction Banking domain. You will work with clients throughout their KYC lifecycle by ensuring entity, account, and contact updates meet policy and regulatory requirements. Key client-facing responsibilities will include managing client communications, exceptions resolution, handling of client inquiries, and most importantly, ensuring an exceptional client experience while growing a highly motivated team.

HOW YOU WILL FULFILL YOUR POTENTIAL (RESPONSIBILITIES)

• Work with clients, as well as internal stakeholders such as Sales and FCC teams, to keep entity, account, and contact information accurate, complete, and up to date. Accountable for creating a differentiated experience throughout all interactions with clients.
• Demonstrate keen acumen on risk and controls, processes and procedures, to ensure we deliver value to our clients in a robust and compliant manner. Apply knowledge of KYC policy and regulation to client cases and requests.
• Unblock issues and challenges that may arise for client; be creative and active with problem solving, collaborating across teams to mitigate challenges; responsible for driving KYC maintenance cases to completion.
• Proactively assist and provide oversight to junior team members to unblock client issues and challenges; train, lead and develop team members enabling them to offer their best potential.
• Help build and deliver this new function globally by establishing procedures and developing functional enhancements with Product and Engineering teams; be control and solution oriented as we roll out a new function in support of Transaction Banking.

QUALIFICATIONS REQUIRED

• BA/BS degree
• 3+ years of professional experience, 1+ years in a client facing role
• Established expertise in KYC/CIP due diligence and expertise across US, UK, European policy
• Familiarity with policy nuances for Transaction Banking clients is an added advantage
• Solid project management skills, with innate ability to create organization and structure
• Process oriented thinker, with the ability to simplify and streamline complex processes
• Strong communication and interpersonal skills, who enjoys forging deep relationships with colleagues and clients
• Strong commitment to Client Service excellence and Risk and Compliance adherence
• Thrives in a fast paced, dynamic environment, with a passion to learn at an exponential pace
• Experienced in building, training and scaling teams, leading by example

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:https://www.goldmansachs.com/careers/footer/disability-statement.html