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Administrative Coordinator - Primary Care

Boston Children's Hospital
dental insurance, tuition reimbursement, 403(b)
United States, Massachusetts, Boston
Apr 15, 2025
Job Posting Description

At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

Children's Hospital Primary Care Center (CHPCC) is here to help families raise healthy, happy children. Our locations serve more children than any other primary care practice in Boston. We are dedicated to helping parents and guardians raise happy and healthy children. We see patients beginning at birth, and will follow children through the important milestones of their development. Our dedicated staff of medical providers, nurses, social workers, dietitians, and child life specialists provides well-child care, including routine immunizations, health education, and care for acute illnesses.

The Administrative Coordinator will:

  1. Purchase office supply needs through established department protocols to ensure efficient office operations. Monitor supply inventory/budgeting and identify and communicate trends and patterns to support cost containment and ensure appropriate use of supplies.
  2. Ensure all Program personnel are trained in Hospital policies and procedures as well as the appropriate features of the Hospital's information systems, including follow-up training and consultations. Ensure compliance with government regulations (such as DPH, licensure, JCAHO, OSHA, etc.) and third party payor billing requirements. Continually train and cross-train staff on a regular basis.
  3. Organize and maintain daily administrative operations of department. Prepare, verify and monitor departmental payroll and maintain related records. Prepare periodic reports and documents to comply with hospital, governmental, regulatory and/or funding agency requirements.
  4. Ensure patient satisfaction by providing positive and effective customer service. Monitor and assesses management and operations for patient satisfaction. Recommend and implements improvement to service.
  5. Participate in budget process by identifying and analyzing trends and patterns and prepares cost projections. Develops proposals to improve cost-effectiveness. Monitors budgets and payroll, resolves variances, prepares reports and maintains related records and documentation.
  6. Maximize revenue by ensuring all appropriate administrative paperwork is generated at the time of patient registration and forwarded to the Hospital and/or Foundation in a timely manner for billing purposes.
  7. Work on special projects and provides detailed analyses and reports on findings as requested by management independently and generates custom analytical reports from billing system as requested by management.
  8. Ensure integrity of in-house computer system. Make recommendations to management on system changes and works with software programmer to implement changes.

To qualify you should have:

  1. High School Diploma/Ged Required.
  2. Two to four years of occupationally specific education or Associate's degree in an occupationally specific education, or business/closely related field.
  3. 2 years of experience.

Boston Children's Hospital offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes. Discover your best.

Boston Children's Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption).

Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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