Advisor Financial Aid

Position Overview:

Join our team as a Remote Financial Aid Advisor and play a vital role in guiding students and their families through the financial aid process. You'll build rapport with our students and their families, provide clear and accurate information, offer effective solutions, and maintain ongoing communication. Ideal candidates for this role thrive in a fast-paced, collaborative environment, excel in attention to detail and follow-up, and communicate with friendliness and compassion.

Our Financial Aid Advisor may be assigned to help future students prepare for their educational journey.

What We Offer:

$20 - $24 per hour
• Weekends OFF
• Paid Training
• FREE UTI or Concorde Tuition for you AND your Immediate Family
• Medical/Dental/Vision/Life Ins/STD & LTD Ins
• 401K, Paid Holidays, Paid Time Off
• Paid Parental Leave

Responsibilities:

• Guide the Way: Support students through every step of the financial aid process, ensuring they have everything they need to succeed.
• Deliver Excellence: Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles.
• Solve Problems: Identify and address barriers to starting or continuing school with creative and effective solutions.
• Educate and Empower: Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions.
• Collaborate for Success: Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success.

Qualifications:

• Education: High School Diploma or GED required; some college coursework preferred
• Experience: 3 years in customer service or sales; 2 years in Financial Aid preferred
• Title IV: experience preferred

Skills:

• Excellent customer service and communication skills
• Strong organizational skills and attention to detail
• Proficiency with computer applications (Word, Excel, SharePoint)

About Us:

It's all about the reputation. 55+ years of experience, trusted by 35+ industry-leading brands, 16 campuses, 5 technical schools. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

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