Business Specialist, Digital Banking

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Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?

Location: Hybrid (3 days in-office, 2 days virtually)

• Jacksonville, Florida
• Milwaukee, Wisconsin
• Atlanta, Georgia

About the role: Join our innovative Digital Banking team as a Business Specialist where you'll play a pivotal role in driving our mission to deliver exceptional digital solutions to our clients. Working collaboratively with Product Marketing, this role focuses on ensuring seamless alignment between business strategies and market initiatives. The Business Specialist will leverage their expertise to support product success and optimize internal and external communications.

About the team: Are you a creative thinker ready to take on exciting challenges in the world of digital innovation? Do you thrive in environments that push you to think differently and deliver exceptional solutions? What if you could be part of a team that transforms digital banking experiences with cutting-edge ideas and bold strategies? If this sounds like the kind of opportunity you're looking for, we want to hear from you!

What you will be doing:

• Conduct competitive assessments to identify market trends, opportunities, and challenges, providing actionable insights to inform product strategies.
• Track product roadmaps and timelines, ensuring alignment with business objectives and stakeholder expectations.
• Collaborate with cross-functional teams to develop and refine value propositions derived from Product Requirement Documents (PRDs).
• Design and launch client and user group surveys to gather customer insights and measure satisfaction, leveraging findings to enhance product offerings.
• Maintain and update sales content, aligning messaging with evolving product features and client needs.
• Create and manage internal and external promotional materials to drive product adoption and engagement.
• Oversee the internal communication calendar and manage messaging across various channels to ensure clear, consistent, and actionable communication.

What You bring:

• Bachelor's degree in business, communications, marketing, or the equivalent combination of education, training, or work experience.
• Typically requires at least 7 years' experience in corporate communications or storytelling, preferably in the banking and/or financial technology industry
• Demonstrated experience in competitive analysis, roadmap tracking, and value proposition development.
• Strong project management skills with the ability to handle multiple priorities and meet tight deadlines.
• Proven ability to translate business objectives into actionable strategies that drive results.
• Excellent written and verbal communication skills, with an aptitude for tailoring messages to diverse audiences.
• High attention to detail and a solution-oriented mindset.
• Experience working in digital banking, financial technology, or a related field is preferred.
• Proficiency with survey tools, collaboration platforms, and design software is a plus.

What we offer you:

At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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