| About |
| Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. |
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| Job Overview |
| The Foods Corporate Operations Senior Manager provides support and training for all aspects of restaurant technology and back-office solutions. The position will ensure all restaurants operate optimally, by maintaining, troubleshooting, and providing solutions for all aspects of technology used in food locations. Training and ensuring back-office solution Toolbox is used as designed to provide accurate and timely financial reporting. Work closely with unit managers, provide in-person and online training and guidance on restaurant operations. |
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| Essential Functions |
- Configure and maintain Micros Simphony POS System including item setup, promotions, discounts, price optimization, employee database, and printer settings.
- Configure and maintain Food's Back Office Program - Purchasing, recipes and costing, invoicing, inventory, and financial tools.
- Train Restaurant managers on use of POS and Back Office Tools, using a combination of Online Tools and On-Site Training.
- Provide customized reports as requested to Foods, Finance, and Loss Prevention teams.
- Schedule and Facilitate monthly P&L reviews to be completed within 10 days of period end close.
- Coordinate with RPS (Register Processing System) team to ensure daily sales feed is delivered accurately and on time.
- Review and finalize restaurant end-of-period financial priorities, inventory counts, transfers, profit, and loss statements.
- Coordinate with finance to ensure third party deposit accounts (Uber Eats/Door Dash/Goldbelly) are in balance and income is reflected on operation's profit and loss statement.
- Partner with Macy's team to procure and catalogue all business licenses, ensuring accuracy and database maintenance.
- Act as Liaison between Restaurant Division and Macy's Technology for all business needs.
- Coordinate with MTECH smooth, predictable, and timely delivery of software releases, hardware deployment, patches, and upgrades.
- Product manager for MTECH User Acceptance Testing pertaining to Bloomingdale's Food Division platforms and initiative.
- Provide telephone and on-line support for all tech hardware in restaurants - POS, menu displays, kitchen printers, Ithaca, laptops.
- Coordinate and ensure break/fix issues are addressed and resolved by NCR.
- Procurement - coordinate relationships with new vendors, account setup, purchasing implementation, streamline supply chain.
- Expense Payables - account and invoice management, payment status, work with finance to identify and correct payment issues.
- Monitors and takes corrective action of daily invoice feed to Oracle.
- Project Manager for restaurant initiatives, operational and technology.
- Review team's corporate card transactions, manage capital procurement for projects.
- Partner with Finance and capital control for capital expense requests and tracking.
- Secure required documentation for new liquor license applications and track renewals of existing licenses.
- Monitor and communicate interim expense plan deviations to the Head of Restaurants.
- Work with Staffing and maintaining staffing plans as it relates to prep, ownership and OTH's.
- Coordinate and partner with the Colada Shop Group to ensure organized and successful business operations for the Colada Shop Restaurant.
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| Competencies |
- Preferred College degree and previous hospitality/multi-unit food service supervisory/management experience.
- Safe food handling certification is required.
- Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner.
- Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels.
- Ability to think creatively, strategically, and technically.
- Ability to work a flexible schedule based on department and Company needs.
- Basic math functions such as addition, subtraction, multiplication, and division.
- Understanding of P&L statements, food costs and payroll budgets.
- Must be able to work independently with minimal supervision.
- Must be able to anticipate and solve problems.
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| Physical Requirements |
- Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders.
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
- Frequently lift/move up to 25lbs.
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Bloomingdale's
91,440-152,400
Apr 11, 2025