IAM Senior Manager (Remote)

This is a remote role that may be hired in several markets across the United States.

**Remote with ability to travel to Raleigh, North Carolina, Phoenix, Arizona or Morristown, New Jersey, on an as needed basis.

Position Overview:

The Senior Manager will be responsible for overseeing execution of the strategy, operations, and continuous improvement of the organization's IAM program. This role manages a team focused on authentication, authorization, directory services, privileged access, and identity lifecycle management across enterprise and cloud environments. The ideal candidate brings strong leadership skills, deep IAM expertise, and a passion for driving secure, scalable, and user-friendly access solutions.

• Strategic Leadership: Assist with defining and executing the IAM strategy aligned with organizational goals and regulatory requirements. Set priorities for team deliverables and long-term roadmap planning.

• Team Management: Lead, mentor, and develop a team of IAM professionals including engineers, ops support, and analysts. Foster a collaborative and high-performing team culture.

• Program Oversight: Oversee the delivery and operational excellence of identity services such as SSO, MFA, PAM, directory services, JML (Joiner/Mover/Leaver) processes, and federation across internal and external systems.

• Technology and Process Optimization: Identify opportunities to enhance IAM systems and processes through automation, modernization, and policy updates.

• Collaboration and Integration: Work closely with cybersecurity, infrastructure, HR, and application teams to ensure IAM capabilities meet business needs and integrate effectively into broader IT systems.

• Compliance and Risk Management: Ensure IAM policies and controls meet internal standards and external regulatory requirements. Support audit activities and implement remediation plans as needed.

• Metrics and Reporting: Define and report key IAM performance and compliance metrics. Use data to continuously improve IAM service delivery.

#LI-IK1

Bachelor's Degree and 8 years of experience in Information Security or Technology OR High School Diploma or GED and 12 years of experience in Information Security or Technology

Preferred Qualifications:

• Certifications: CISSP, CISM, or certifications specific to IAM platforms (e.g., Okta, Azure AD, SailPoint) are strongly preferred.

Skills and Abilities:

• Deep understanding of identity protocols and standards (e.g., SAML, OAuth, OIDC, LDAP, SCIM).

• Proven experience managing IAM programs at scale in hybrid or cloud environments.

• Strong leadership and communication skills with the ability to work cross-functionally with technical and non-technical stakeholders.

• Demonstrated ability to manage complex projects, lead teams, and deliver results in a fast-paced environment.

This job posting is expected to remain active for 30 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $190,000 and $250,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.