Customer Category Manager, AWG

TITLE: Customer Category Manager, AWG

REPORTS TO: Customer Business Lead, AWG

LOCATION: West Region (Remote)

Lactalis Heritage Dairy is currently seeking candidates to join our team remotely!

Lactalis Group, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to providing healthy and delicious dairy products that bring people together every day. At Lactalis, our core values of AMBITION, ENGAGEMENT, and SIMPLICITY are at the heart of everything we do.

If you're looking for a unique experience with a company that offers strong brands, professional expertise, and a dynamic work environment that champions entrepreneurial spirit, hands-on responsibility, and real opportunity for career development, we want to hear from you!

Lactalis Heritage Dairy: inviting you to share with us your STORY, your PASSION, and your EXPERTISE.

From your PASSION to ours

The Customer Category Manager (CCM) is responsible for the selling efforts with their assigned customers as a member of a Customer Business Team (CBT). The position represents Lactalis Heritage Dairy to the Customer's Category Management and Buying Office personnel. The CCM manages assigned customers and responsibilities effectively and acts as a liaison between Lactalis Heritage Dairy CBT and the Customer's HQ Team. They will be responsible for all the selling activities across the Lactalis Heritage Dairy portfolio for their assigned customers. The CCM delivers revenue and profitability, pursues business strategies to grow the company franchises through the use of customer-specific programs, provides category management expertise to the customer, ensures that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

This CCM position is for AWG.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Effectively partner with their assigned customers to build rapport at all levels and to fully understand the customer, their business, and the marketplace
• Responsible for achieving base business objectives of assigned customer (revenue, share growth, margin contribution, authorizations, distribution, optimal shelving)
• Regular category & business reviews with the Customer's Category Managers & Key Account Management personnel to affect positive business growth
• Responsible for leading implementation of space management projects for all assigned categories for assigned customers
• Achieve CBT new item authorization and distribution goals with their assigned customer
• Achieve promotional revenue objectives by tactic, price point, drive period & selling vent for their assigned categories and customer
• Effectively execute Lactalis Heritage Dairy pricing strategies for all assigned categories for the customer
• Work with broker team to manage execution of strategies
• Work with Retail Team to effectively manage retail execution of all assigned category objectives for the customer
• Responsible for maintaining files and business documentation as directed by Lactalis Heritage Dairy Policy & the CBT to thoroughly document business transactions with the customer

From your STORY to ours

Qualified applicants will contribute the following:

• Bachelor's Degree
• 3+ years of experience in customer management, account management, and/or retail sales management for a CPG company
• Ability to establish and maintain effective relationships with the Customer and gain their trust and respect
• Strong personal selling skills and negotiation skills
• Effective communication skills, both verbal and written
• Self-motivated, ability to operate independently
• Demonstrated ability to analyze data and create action plans
• Ability to prioritize and meet deadlines within specified time constraints
• Ability to operate in a team environment
• Ability to adapt in a changing work environment
• Solid working knowledge of computers and related systems including proficiency in Microsoft Word, Excel, and PowerPoint
• Ability to travel (up to 15%)

Lactalis Heritage Dairy is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.