Regional Svcs Manager (CMD)

Waukesha-Pearce Industries

United States, Texas, Corpus Christi

5226 Interstate 37 (Show on map)

Apr 07, 2025

Description

Job purpose

Manages the organization, productivity and assets of the Service Department for multiple locations to obtain maximum efficiency and profitability. Supervises Foreman, Leaderman, Administrative Assistant and Shop Clerk.

Duties and responsibilities

* Adheres to and utilizes the established Service Department management operating system for assigned work

* Measures productivity

* Increases output, evaluates performance and tracking mileage

* Develops and maintains a training program for all Service Department employees

* Established departmental goals relevant to each shop activity or department and monitors performance on a monthly basis

* Meets with District Manager and Parts Manager at least monthly for reviewing activities, financial reports, problems, progress and mutual needs

*Monitors the capabilities of the entire department regarding customer needs and service requirements for equipment being utilized in the territory

* Maintains close contact and good relations with customers, may include onsite visits

* Administers safety program in accordance with existing company, state and federal guidelines

* Conducts a monthly safety meeting and completes required reports

* Prepares and adheres to the company Salary Plan to provide a timely Performance Reviews and equitable increase program

* Performs other duties or functions as requested by Management

* Promote positive and professional relationships with all company personnel and between its' divisions.

* Perform other duties as assigned

Qualifications

GED or High School Diploma
Must have a minimum of 3 year(s) previous supervisory experience of service personnel

Knowledge, Skills, and Abilities

Must meet goals and objectives set forth by the company
Must have the ability to work flexible hours and days
Must be proficient with Windows base environment. (Microsoft Word, Excel, Power Point, Access and Outlook)
Must be dependable and able to work independently
Must maintain good client relations
Must maintain professional attitude
Must maintain professional appearance
Must have the ability to travel and stay overnight (as necessary)
Must have the ability to supervise and motivate others
Must have the ability to effectively evaluate others

Must promote and maintain a clean, neat and safe work environment
Must able to protect the company assets and interest

Working Conditions:

Typical hours of work Monday through Friday; 8:00 a.m. to 5:00 p.m.
Weekend hours as necessary.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.