System Administrator I

Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega's growth stems from our mission focus: to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity.

Our consistent growth has fostered a series of accolades including Inc. 5000 and WashingtonTechnology's Fast 50 awards for five consecutive years, Virginia Business Best Places to Work ten years in a row, and Maryland Technology Council's 2022 Government Contract of the Year over $50 Million Dollars award, to name a few.

We are seeking passionate federal IT professionals to join our team.

Come support our nation's government agencies and make a difference!

Why Us?

We have H.E.A.R.T.! Alpha Omega's Core Values - (H) harmony, (E) engagement, (A) accountability, (R) resourcefulness, and (T) tenacity- collectively are an acrostic reminder of the values that guide the work we do.

We foster a culture that recognizes and rewards hard work. Our H.E.A.R.T. program invites colleagues and managers from across the organization to recognize each other for living out our core values. Spotlighted employees enjoy a detailed nomination about their core-values-aligned actions which are then shared with their manager. Beyond peer-to-peer recognition, awarded employees also receive a $250 bonus in their paychecks. Each quarter, the H.E.A.R.T. award commitment will identify one exceptional employee to receive the $10,000 H.E.A.R.T. bonus.

Ready to embark on a rewarding, challenging, and fulfilling career in the Federal IT Solutions space?

Come grow with us!

Job Title: System Administrator 1

Clearance Required: Public Trust, US Citizen

Work Location: Onsite, Pascagoula, MS

Alpha Omega is seeking a qualified System Administrator to support National Oceanic and Atmospheric Administration (NOAA), National Marine Fisheries Service (NMFS), Southeast Fisheries Science Center (SEFSC), Operations, Management, and Information Division (OMI). This position's mission is to provide tier 1 and tier 2 support for the NOAA facility located in Pascagoula, MS.

Key Responsibilities

• Install, configure, manage, maintain, and troubleshoot network hardware such as PCs, Servers, Printers/Scanners, Network Hubs, and Switches.
• Developing disaster recovery procedures and contingency plans for sensitive documents.
• Monitor and maintain network infrastructure data backup solutions.
• Provide technical guidance on a weekly basis to customers and team members regarding vulnerability mitigation methods, status, patch deployment strategies, firmware, and application updates.
• Ensure application compatibility and troubleshoot application compatibility issues.
• Create and implement change requests for incidents/problems as needed (JIRA).
• Perform regular patch management tasks utilizing network infrastructure tools such as IBM BigFix, Nessus, Windows Server Update Services (WSUS), and McAfee EPO to help mitigate vulnerabilities.
• Create Fixlets and Tasks with IBM BigFix for testing/updating Servers/PCs and software applications/firmware to mitigate vulnerabilities.
• Develop system-hardening strategies and perform system-hardening procedures on Network devices, Servers, Operating Systems, Applications, Databases, and network accounts.
• Remove unused and unnecessary network accounts and privileges.
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
• Configure and maintain Cisco Call Manager systems including desk phones and user voicemail Inboxes.
• Utilize network system security tools such as Local Administrator Password Solution (LAPS), and AD to apply password administration.
• Manage computer room facilities, accounts, and network permissions such as adding, removing, and maintaining user accounts, groups, and other functions in AD.
• Document end-user requests, business requirements, and IT issues.
• Develop and maintain installation and configuration procedures for hardware and applications software.
• Implement server-based requirements and improve and standardize project management and documentation processes throughout the enterprise in coordination with stakeholders.
• Utilize network system security controls to run regular IT security reports, reviews, and system audits.
• Create and implement compilers, group policies, scripts, and registry edits.
• Perform annual inventory tracking for new and used equipment and software.
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, Local Area Networks (LAN), and Wide Area Networks (WAN).
• Follow up with customers to ensure the issue has been resolved.
• Managing software licensing.

Required Qualifications

Education:

• Associate's degree in Networking, Systems Administration, or comparable experience.

Experience/Skills:

• 2-4 years of direct on-site experience in a System Administrator role
• Expertise in providing customer service and oral/written communication.
• Expertise in analytical and problem-solving.
• Expertise in troubleshooting and administering network technologies.
• Expertise in time prioritization and task management.

Preferred Qualifications:

• Expertise in installing, configuring, managing, maintaining, and troubleshooting network equipment Servers, PCs, Routers, Firewalls, Network Hubs, and Switches.
• Expertise in the administration of network operating systems such as WIN7, WIN10, Server 2012, 2016, 2019, 2022, Mac OS, UNIX, and Linux.
• Substantial experience coordinating with a diverse group of customers and other team members on the assessment and development of policies and procedures to help contribute to IT development and IT security effectiveness.
• Knowledge of system documentation, configuration, management, database administration, and network administration.

Certification(s):

One or more of the following certifications is desired. If the candidate does not currently hold one of these certifications, they will be required to take training and exams for one of these within six months of hire.

• Microsoft Windows Server Hybrid Administrator Associate
• CompTIA: A+
• CompTIA: Security+
• CompTIA: Server+
• CompTIA: Network+

Salary and Benefit Information:

The likely salary range for this position is $xxx- $50,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

Application Deadline: April 24, 2025

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company's policy and benefits manuals. See below, to name a few:

• PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company's holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401 (k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Culture and Values:

Guided by our core values-Harmony, Engagement, Accountability, Resourcefulness, and Tenacity (HEART)- we foster a culture of innovation, collaboration, and continuous learning and are committed to delivering high-impact solutions. We recognize and reward hard work.

Through our H.E.A.R.T. Awards Program, colleagues and managers can recognize each other for actions that exemplify these values. Recognized employees receive a detailed nomination highlighting their contributions, which is shared with their manager. Each quarter, select nominees have the opportunity to receive a monetary bonus as an extra thank-you for their impact.

Our Company:

Alpha Omega is an award-winning Federal IT solutions provider dedicated to delivering mission-enabling technology and strategic solutions across the National Security, Federal Financial, Healthcare, and Space & Science domains. Since our founding in 2016, we have grown to over 800 employees nationwide with $230m in revenue. With the January 2025 acquisitions of SeKON and Macro Solutions, we have expanded our capabilities to further support our customers in digital modernization, artificial intelligence, and cybersecurity.

We are committed to supporting our agency partners as they transform their operations, delivering on our purpose to ensure the safety, security, and well-being of future generations:

• National Security - Supporting agencies such as the Department of Homeland Security (DHS) and the Department of State.
• Federal Financial - We bring deep expertise in enterprise financial systems, supporting agencies like the Securities and Exchange Commission (SEC) and the Federal Deposit Insurance Corporation (FDIC).
• Healthcare - Our Health IT capabilities, enhance health outcomes for the warfighter via the Defense Health Agency (DHA) and support public health initiatives at the Centers for Disease Control and Prevention (CDC), National Institutes of Health (NIH), and the Substance Abuse and Mental Health Services Administration (SAMHSA).
• Space & Science - We leverage technology to advance agricultural sustainability, secure our nation's food supply, and prepare for natural disasters, working with the National Oceanic and Atmospheric Administration (NOAA) and the United States Department of Agriculture (USDA).

Through strategic partnerships, intellectual property, and relentless drive for innovation, Alpha Omega is shaping the future of government technology. We are proud to be a Virginia Best Places to Work 8 times, an Inc. 5000 honoree 7 times, and a Washington Post Top Workplaces 4 times. Join us in driving transformation that secures the nation's future.

Alpha Omega Integration, LLC (Alpha Omega) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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