New 
Construction Coordinator - Wausau Area
 InterCon Construction, Inc. | |
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| 7209 Synergy Court (Show on map) | |
 Apr 18, 2025 | |
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Essential Job Duties
* Performs ticket processing duties through Digger's Hotline for locating facilities to ensure safe excavation. * Answers incoming phone calls from utility companies and company Foremen. * Manages scheduling crews and coordinating with drilling division, communicating crew list to customers. * Responds to inquiries regarding excavation accurately and in a timely manner. * Contacts utility customers to inform them of upcoming work on their properties via a telephone call or email message. * Communicates with supervisors and crew members to coordinate work schedules with upcoming projects. * Reconciles billing by understanding units/descriptions of work. * Maintains the database for completed work orders and restorations. * Other duties as assigned. Qualifications * High school diploma or equivalent required. * Minimum of 2 years of experience in a call center or similar environment preferred. * Excellent written and verbal communication skills. * Strong organizational skills and attention to detail. * Knowledge of Microsoft Office, specifically Word and Excel required. * Ability to operate equipment such as computer keyboard, mouse, 10-key calculator, phone, and similar machines. * Ability to read and interpret procedure manuals, blueprints, and maps. * Ability to work independently with minimal supervision or in a team-oriented environment. * Must be able to sit and talk on the phone for long periods of time. | |