Customer Solutions Lead Engineer

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

As a Lead Customer Solutions Engineer on the AP1000 team, you will support the Customer Solutions Manager and lead the Americas Engineered Solutions for Balance of Plant technologies. You will support customer needs with differentiated offerings through understanding of customer-specific needs, solution selection, technical content of proposal, costing and pricing, responsiveness, and quality of bid. You will work with Global Markets, America's Sales, GOS (primarily Engineering and Supply Chain) to close on opportunities, and will work with global product management to set and implement strategy. You will support the CSM in aggregate financials, providing accurate forecasts, OE including pipeline growth, and MAS for product/technology areas. Areas to work collaboratively with SNC to drive more Engineering work into WEC to perform the Design Change Package work, perform other AE work.

You will report to the Director, AP1000. This is a remote role that can be performed from anywhere in the United States.

• Develop/leverage key customer relationships to facilitate understanding of customer needs and ultimately create proposals with strong value proposition to meet customer needs and secure OE.
• Accountable for OE and opportunity pipeline growth for product/technology areas.
• Monitor and assess near-term market trends, customer buying patterns and competitor moves to adjust product positioning.
• Recommend price to capture maximum market value while delivering on business plan assumptions such as MAS; collaborate with sales to align on final price to customer.
• Collaborate with sales on capture planning and final order negotiations.
• Support SV3/4 engineering activities to aggregate product financials as well as regular financial forecasting.
• Support SV3/4 Engineering activities to develop resource demand signal for GOS engineering and manufacturing.
• Engage on emergent customer issues, leading team as needed until project management is available and engaged, ultimately working with collective team to develop technical and commercial solution.
• Collaborate with project teams to understand status of projects, supporting resolution of challenges during project execution
• Develop relationships with internal stakeholders, such as GES resource managers, to ensure people, processes and technology are available to deliver offer commitments as well as enable market growth.
• Collaborate with GES resource managers to generate high quality proposals.
• Ensure good understanding of Intellectual Property aspects of offers and ongoing projects; facilitate needed discussions to develop position on IP.
• Collaborate and co-ordinate with peer leaders in OMS to ensure cohesive approach to market and holistic customer support and satisfaction (e.g., FAC inspections + FAC program engineering).
• Collaborate with global product management on product strategy, product roadmaps, technology roadmaps, innovation ideas, etc.

• Bachelor's degree in Engineering or related technical discipline
• 5+ years of experience as technical leader, 10 years is preferred
• 
  

  Proven engineering leadership, either as a Technical Lead or Project Manager. including:

  
  
  
  
  • 
    

    Management of teams in challenging situations

    
    
  • 
    

    Frequent interactions with customers

    
    
  
  
  
  
• 
  

  In-depth knowledge about AP1000 Plant Technologies

  
  

We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications, and skills, is estimated to be $116,800.00 to $146,000.00 per year.

#LI-Remote

Why Westinghouse?

Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:

• Safety and Quality
• Integrity and Trust
• Customer Focus and Innovation
• Speed and Passion to Win
• Teamwork and Accountability

Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being. In the U.S. the following are representative of what we offer:

• Competitive Salary
• Comprehensive Health, Wellness and Income Protection Benefits
• 401(k) Savings Plan with Company Match
• Paid Vacations and Holidays
• Opportunities for Flexible Work Arrangements
• Educational Reimbursement Program
• Employee Referral Program

While our Global Headquarters are located in Cranberry Township, PA, we have over 9,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com.

Equal Opportunity Employer of Minorities/Females/Vets/Disability

Get connected with Westinghouse on social media:

Twitter | Facebook | LinkedIn| YouTube